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Inside Living Pty Ltd t/as Aromabotanical.
A.B.N. 16 068 729 180.
A.C.N. 068 729 180
Aromabotanical Wholesale Payment Policy:
Inside Living Pty Ltd t/as Aromabotanical accept wholesale orders through our website. Pro forma invoices are required for new customers and a 30 day net account is established for existing customers. Please wait for these details before making payment. All orders must be in writing sent through either email- firstname.lastname@example.org or fax- +61 2 9534 6006
There is a minimum spend of $250 (exclusive of GST) for wholesale orders.
You will receive order confirmation via email on day of dispatch.
Accepted payment methods include EFT payments to our bank account, cheques payable to INSIDE LIVING PTY LTD, or credit card payments (1.5% surcharge) phone Aromabotanical on +61 2 9584 9900. AMEX is not accepted
Your goods will be shipped once full payment is verified, until then the goods remain the property of Aromabotanical. All prices displayed on the wholesale website are in Australian Dollars and acknowledge the wholesale discount.
Aromabotanical Out of Stock Policy:
Aromabotanical endeavour to maintain the most current information displayed on the website. However, due to the volume of wholesale purchases there may be an instance where a product may be out of stock. In this case, we will inform you immediately via email or phone offering an alternate product, or postponed delivery time. This occurs prior to payment.
Aromabotanical Wholesale Delivery Policy:
Aromabotanical only sell and deliver within Australia and do not deliver to PO Boxes. Orders placed Monday to Friday before 3pm AEST will be shipped within 1-2 days pending payment verification.
Items will be sent via courier. Freight is charged according to each order and delivery destination.
In the event that you should miss your scheduled delivery, the courier should leave a notification card detailing when they will attempt to deliver again, or requesting an alternate delivery address. Signature on delivery is required. Aromabotanical cannot be held responsible for late or failed deliveries outside of its control e.g. weather conditions.
In cases where we are unable to deliver all your products at the same time, or where there are multiple boxes in your consignment, you will only be charged once for delivery.
Aromabotanical Wholesale Returns Policy:
We pride the care we take in packaging our products; However:
- In the case that, we accept that you have received a product from us that is different to the one you ordered.
- In the case of damaged goods upon delivery.
We offer (at our option) an immediate exchange, credit or full refund. Returns must be made within 7 working days from receipt of goods, with proof of damage. Returns must be unused, and in original packaging. We will refund the cost of return freight for the above reasons only.